Warranty Policy

At PremiumAttachments.com, we stand behind the quality of every product we sell. Our commitment is to ensure that our customers have confidence in the performance, durability, and reliability of the equipment they purchase from us.

Standard Warranty

Unless otherwise stated, all products sold through PremiumAttachments.com come with a 1-year manufacturer’s warranty that covers defects in materials and workmanship under normal use.

This warranty provides peace of mind that your equipment will perform as intended, and that any issues related to manufacturing defects will be resolved promptly.

Maxx Attachments Warranty

Please note that Maxx Attachments carries a specific warranty policy:

  • Structural Components: 12 months
  • Moving Parts and Hydraulic Components: 6 months

All warranty claims for Maxx products will be reviewed and processed in accordance with this brand-specific coverage.

Warranty Claim Process

  1. Contact Customer Support: Reach out to our support team at info@premiumattachments.com or call 1-604-492-6058 with proof of purchase, photos, and a description of the issue.
  2. Evaluation: Our team will work with the manufacturer to evaluate the claim.
  3. Resolution: If approved, the product will be repaired, replaced, or parts supplied as required, at the discretion of the manufacturer.

Exclusions

Warranty coverage does not apply to:

  • Normal wear and tear
  • Damage caused by misuse, neglect, or improper operation
  • Cosmetic issues (scratches, dents) that do not affect functionality
  • Unauthorized modifications or repairs

Customer Responsibility

Customers are responsible for:

  • Reporting issues promptly upon discovery
  • Providing necessary documentation (proof of purchase, serial number, photos)
  • Covering shipping costs associated with sending items back, unless otherwise agreed upon

Our Commitment

PremiumAttachments.com is committed to working closely with our suppliers and customers to ensure every warranty claim is handled with fairness, transparency, and efficiency. Our goal is to minimize downtime and keep your operation moving.